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|Shipping & Delivery|
Our vanities and other products can be shipped across Canada. All items are well packaged to ensure safe arrival and we use shippers with a proven track record. If damage should occur it is covered by the shipping companies insurance provided reporting processes are followed. Below is some information about the shipping options shown on the online store. Unfortunately as many of our cabinets are made in China we are unable to ship to the U.S.A.
Purchased items can be picked up directly from our Coquitlam, BC location. Pick ups can be done during our open hours Tuesday -Saturday between 8:00 - 4:00 . Please email us the day before to ensure we know you are coming.
Curbside Residential Delivery - Metro Vancouver
Delivery within Metro Vancouver is $60 + tax. Delivery is curbside so the items can be put in a garage or carport but not into your residence or up any stairs. Someone must be home to sign for the items. Once we receive your online order we will email you with the next available delivery date to your area.Shipping Cost "Shipper's Depot"
When placing your order, you may see the cost to the Shipper's depot in your province. This is the least expensive and fastest option. By selecting this option your total cost will be the amount specified online. If you would like to know the cost to your home select the option "Residential - Send Quote". Be aware that most depots require pick up within 48 hours of arrival or they will charge storage fees, which are chargeable to the customer. A list of depot addresses is provided below. There are also other depots available so email us with your postal code and desired vanity for a quote.
Shipping to your Residence
If you would like a quote directly to your residence email us with your postal code and the vanity style number. Delivery is Curbside so they do not bring it into your house.
Flat Rate Delivery Residential Delivery - Victoria and Nanaimo
We offer a curbside residential delivery service to the above locations 1 to 2 times per month. The cost is $120 for the first vanity and $50 for each additional cabinet. Please visit the Flat Rate Delivery page for more details as well as upcoming delivery dates.
Shipping Cost "To Be Calculated"
Large shipments require a custom quote and you may see ' To Be Calculated' at check out. Please submit your order so that we can get a quote from the shipper. You will not be charged until you approve the cost and you can cancel if it is too expensive. Generally, we provide a quote to the nearest shipper's depot as well as a curbside delivery to your house. With curbside delivery the items are not brought into your house.No "Free Shipping"
While many online companies offer free shipping we have deliberately avoided that sales strategy. The truth is that there is no such thing as free shipping. Instead the shipping cost is built into the cost of the product. Local customers and those in major cities effectively subsidize the cost of shipping to customers in remote locations. When you compare our products to others sold online please take the time to compare the end price after shipping costs as well as the faucets and mirrors are included. We believe that most of the time you will find that our products are a better deal.
Checking items upon arrival
The shipping cost includes insurance however damage needs to be reported as soon as possible. When you receive your order please inspect it thoroughly. Any damage to the packaging must be noted on the weighbill at the time of delivery or pick up. We recommend refusing the shipment if there is significant damage. Any hidden damage must be reported within 24 hours or the shipper may deny responsibility. Missing items, incorrect items or defects must be reported within 7 days. Damage or defect claims are not accepted for installed items.Cost Estimates
For questions or quotes please email us and include the vanity model number, destination city and postal code. The chart below shows sample costs to different depots based on recent shipments. Prices below include all taxes, fuel surcharges and insurance. Actual shipping costs may vary and are subject to change without notice.* Estimated transit time is from the time the shipment cost is approved by the buyer and applies to in-stock items only. Time estimates exclude weekends and holidays.
Many of the shippers we use have depots in other locations including in New Brunswick and Nova Scotia so please contact us if you would like a quote to an area not listed above. We will do our best to find the best shipping rate possible.