|
Shipping Information Our vanities and other products can be shipped across Canada. The items are well packaged to ensure safe arrival and we use shipper's who have a proven track record. If damage does occur it is insured by the shipping company. Below is some information about the shipping options shown on our online store.Unfortunately as many of our cabinets are made in China we are unable to ship them into the U.S.A. In-Store Pick-up Purchased items can be picked up directly from our Coquitlam, BC location. Pick ups can be done during our open hours Wednesdays and Saturdays between 10:00 - 3:00 or on Tuesday, Thursday or Friday mornings by appointment. Please email us to book a pick up appointment. Curbside Residential Delivery - Metro Vancouver Delivery is available within Metro Vancouver for $60 + tax. With curbside delivery we will put the items in a garage or carport but we don't go into your residence. Someone must be home to sign for the items. Once we receive your online order we will respond back to confirm the next available delivery date to your area.Shipping Cost "To Be Calculated"  Large shipments often require a custom quote based on your order and location. In that case in the online store Shipping Method will show as '
To Be Calculated' at check out. Please proceed with submitting your order so that we can get the quote. Your credit card will not be charged until you approve the shipping cost and the order can be cancelled if it is more than expected. Generally, we provide a quote to the shipper's depot in your area as well as a curbside delivery to your residence. With curbside delivery the items are not brought into your house.
Shipping Cost "Shipper's Depot" When placing your order, you may see the cost to Shipper's depot in your province. This is the least expensive and often fastest option. By selecting this option your total cost will be the amount specified online. If you would like to receive a residential quote select the option "Residential - Send Quote". Note that most depots require pick up within 48 hours of arrival or they will charge storage fees, which are chargeable to the customer. See the depot list below to see some of the depot addresses. There are other depots located in elsewhere and in other provinces so email us with your postal code and desired vanity for a quote.Shipping to your ResidenceWe can obtain a quote from our shippers for delivery directly to your residence. Delivery is Curbside so they do not bring it into your house. Please email us with your postal code and desired vanity for a quote. No "Free Shipping" While many online companies offer free shipping we have deliberately avoided that sales strategy. The reason is that there is no such thing as free shipping. Instead the shipping cost is built into the cost of the product. Local customers and those in major centers end up subsidizing the cost of products shipped to customers in remote locations. When you compare our products to others sold online please take the time to compare the end price after shipping costs and prices of accessories like faucets and mirrors are included. We believe that most of the time you will find that our products are a better deal.Checking items upon arrival The shipping cost includes insurance however damage needs to be reported as soon as possible. When you receive your order please inspect it thoroughly. Any damage to the packaging must be noted on the weigh bill at the time of delivery or pick up. We recommend refusing the shipment if there is significant damage. Any hidden damage must be reported within 24 hours or the shipper may deny responsibility. Missing items or defects must be reported within 7 days. Damage or defect claims are not accepted for installed items.Cost Estimates For questions or quotes please email us and include the vanity model number, destination city and postal code. The chart below shows sample shipping costs to different depots based on recent shipments. Prices below include all taxes, fuel surcharges and insurance. Actual shipping costs may vary and are subject to change without notice.* Estimated transit time is from the time the shipment cost is approved by the buyer and applies to in-stock items only. Time estimates exclude weekends and holidays.
|